Delivery Information
We deliver all across the UK, freshly packed and ready to enjoy. Here's everything you need to know about getting your treats to your door.
Last updated:
Delivery options
Standard delivery
3–5 business days
Calculated at checkout
Tracked delivery via Royal Mail or a courier of our choice.
Express delivery
1–2 business days
Calculated at checkout
Faster tracked delivery for when you need your treats in a hurry.
Order processing
Orders are freshly packed to order. Orders placed before midday are typically dispatched the same working day where possible. Orders are packed and dispatched Monday to Friday, excluding UK bank holidays.
You will receive a dispatch confirmation email with tracking information once your order is on its way.
Delivery areas
We currently deliver to all addresses within the United Kingdom, including mainland England, Scotland, Wales and Northern Ireland.
Delivery to some remote areas, including Scottish Highlands and Islands, may take longer than standard timescales.
Large and custom orders
For large orders, bulk sweet cones or customised party bags, delivery timescales may vary. We will confirm an estimated dispatch date when your order is confirmed.
Failed deliveries
If a delivery attempt is unsuccessful, the carrier will leave a card with instructions for redelivery or collection. Penny Treats cannot be held responsible for parcels that are not collected within the carrier's holding period.
Questions?
If you have any questions about your delivery, please contact us at enquiries@pennytreats.co.uk with your order number and we'll be happy to help.