Who we are

Penny Treats is a UK-based sweet shop selling pick and mix sweets, sweet cones, gift bags and more. When we refer to 'we', 'us' or 'our' in this policy, we mean Penny Treats.

If you have any questions about how we handle your data, please contact us at enquiries@pennytreats.co.uk.

What data we collect

When you place an order, we collect your name, email address, delivery address, and payment information. Payment details are processed securely by Stripe and are never stored on our servers.

When you contact us via our contact form, we collect your name, email address, phone number (if provided), and the content of your message.

We may also collect technical data such as your IP address, browser type and pages visited when you use our website, to help us improve your experience.

How we use your data

We use your data to process and fulfil your orders, communicate with you about your purchases, and respond to enquiries.

With your consent, we may send you marketing emails about new products, promotions and offers. You can unsubscribe at any time by clicking the link in any email we send.

We do not sell, rent or share your personal data with third parties for their own marketing purposes.

Cookies

Our website uses cookies to improve your browsing experience and to understand how visitors use our site. You can manage your cookie preferences using the cookie banner when you first visit.

For full details, please see our Cookie Policy.

Your rights

Under UK GDPR, you have the right to access, correct or delete your personal data, to object to or restrict processing, and to data portability.

To exercise any of these rights, please contact us at enquiries@pennytreats.co.uk. We will respond within 30 days.

Data retention

We retain order data for up to 7 years for accounting and legal purposes. Contact form submissions are retained for up to 2 years. You may request deletion at any time.

Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page will reflect the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.